Hacer una cita
En su primera visita, comenzaremos un registro permanente. Traiga cualquier medicamento que esté tomando para que podamos determinar con precisión la dosis y la frecuencia. Le pediremos que complete un historial médico y un formulario de registro. Por favor traiga su tarjeta de seguro e intente llegar al menos treinta minutos antes de su primera visita. Si ha estado bajo el cuidado de otro médico, podemos pedirle su permiso para transferir algunos de sus registros.
We would like to remind you that our physicians are obstetrical specialists and there may be occasions where they will be called away to perform deliveries. We may have to contact you to reschedule or delay your appointment time, or you may be asked to see the other physician. Your patience is appreciated on behalf of our staff and the expectant mothers. We realize that your time is also very valuable, and we will try to accommodate your schedule.
Cancelando una cita
Nuestras citas son confirmadas por un servicio automatizado. Escuche atentamente y siga las indicaciones para confirmar o cancelar su cita. Si más tarde decide que no puede asistir a su cita o va a llegar tarde, llame al consultorio de su médico lo antes posible. Esta cortesía nos permite estar al servicio de otros pacientes.
Although the physicians would prefer to answer your call personally, this may not be possible. Our staff has been trained to answer most questions; please try to explain your needs and problems to them as accurately as you can.
Emergency calls, like bleeding and labor, are returned immediately. Calls that the physician must return personally will be usually made during lunch or after business hours, so please leave an appropriate call back number. Non-emergency calls received after 3:00 p.m. may not be returned until the following business day. If you feel it is a life threatening emergency, call 911. Do not delay by calling the doctor's office first.
The physicians are on-call 24 hours a day on a rotating basis; they would appreciate having any medical advice questions, prescription refills, and non-urgent problems be handled during business hours.
Recambios de recetas
Our preferred method for refilling prescriptions is to have your pharmacist call our office with your name and the prescription you need to be refilled. Because we do not have access to your medical records at night or on the weekends, we are unable to refill prescriptions during those times.
At BSW Women's Health Group, we have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends, or relatives without your written permission.