Bilal Mahmood, MD

Patients appreciate

Dr. Bilal Mahmood receives overwhelmingly positive feedback from patients who consistently praise his exceptional bedside manner, professionalism, and communication skills. Patients frequently describe him as friendly, caring, personable, and warm, noting that he takes time to listen to their concerns without rushing through appointments. His ability to explain complex medical information in clear, understandable terms is repeatedly highlighted, with many patients appreciating how he uses x-rays and other imaging to help them visualize their conditions. Patients consistently mention his thoroughness in answering questions and his skill in making them feel comfortable and at ease about upcoming procedures. His surgical expertise, particularly in hip and knee replacements, receives high praise, with numerous patients reporting excellent outcomes, quick recoveries, and significant pain relief. The entire office staff is also frequently commended for being professional, friendly, efficient, and creating a family-like atmosphere.

Patients also share

A small number of patients identified areas for improvement, primarily related to wait times and appointment flow. Several reviews mentioned longer-than-expected waiting periods before seeing the provider, with one patient noting they waited an hour. One patient expressed disappointment about not seeing Dr. Mahmood immediately after surgery, with first contact occurring at the six-week post-op appointment. A few patients felt their visits were somewhat rushed or brief, though most still rated their overall experience highly. One notable concern involved a patient who addressed Dr. Mahmood primarily through the patient's husband rather than directly with the patient. Additionally, there was one detailed complaint about multiple unsuccessful attempts by staff to administer an injection before Dr. Mahmood successfully completed the procedure with the correct needle size.