Laura Lee Hayes, AGACNP

Los pacientes agradecen

Laura Hayes, AGACNP-BC, receives overwhelmingly positive feedback from patients who consistently praise her excellent listening skills, thoroughness, and professional demeanor. Patients frequently describe her as knowledgeable, attentive, and caring, noting that she takes time to answer questions without appearing rushed. Her ability to explain complex medical information in easy-to-understand terms is repeatedly highlighted, as is her friendly and personable approach that makes patients feel comfortable. Many reviewers emphasize that she reviews patient files before appointments, asks detailed questions, and demonstrates genuine concern for their wellbeing. Her professionalism combined with a warm bedside manner creates an environment where patients feel heard and valued as active participants in their care.

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While the vast majority of reviews are highly positive, a few patients identified areas for improvement. One particularly negative review described Laura as aloof, uninterested in patient concerns, and inattentive during the visit, with the patient noting she didn't enter information into the computer and appeared completely disengaged. A few other patients mentioned concerns about follow-through on prescriptions and communication from the office, delays in important healthcare decisions, and visits that felt too quick or less personable than expected. Some patients expressed a preference to discuss certain healthcare matters with a more experienced physician rather than a nurse practitioner, though these comments were relatively rare.