Melissa De Los Santos, ACNP
Clinical Cardiac Electrophysiology
Mybswhealth
Locations of Melissa De Los Santos, ACNP
Manejo de arritmias de Baylor Scott & White - Grapevine
2020 Carretera estatal oeste 114 Ste 320 Grapevine, TX, 76051Horas de oficina
Biografía
| Edades vistas |
|---|
| Adultos |
| Geriatría |
| Idiomas hablados |
|---|
| Inglés |
| Educación |
|---|
| Education: University of Texas El Paso (2002) |
| Educación: Universidad de Texas en Arlington (2010) |
| Certificaciones |
|---|
| Enfermera practicante de cuidados intensivos - Centro estadounidense de acreditación de enfermeras |
| Afiliaciones hospitalarias |
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| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White Medical Center - Centenario |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White The Heart Hospital - Dallas |
Seguros aceptados
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Evaluaciones de pacientes (841)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| Puntuación media | métrico | |
|---|---|---|
| 4.9 | El proveedor mostró preocupación | |
| 4.6 | Tiempo de espera en la clínica | |
| 4.9 | Amabilidad / Cortesía del proveedor de atención | |
| 4.9 | Proveedor de cuidado del tiempo pasado con el paciente | |
| 4.9 | El proveedor lo incluyó en las decisiones | |
| 4.9 | Proveedor de atención de tarifa |
Comentarios de los pacientes (383)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Melissa De Los Santos receives overwhelmingly positive feedback from patients who consistently praise her exceptional interpersonal skills and clinical expertise. Patients repeatedly describe her as caring, compassionate, friendly, and professional, noting that she makes them feel comfortable and at ease during visits. Her listening skills are highlighted extensively, with patients appreciating that she never rushes appointments and takes time to thoroughly answer all questions. Reviewers emphasize her knowledge and preparation, noting she reviews patient histories before appointments and demonstrates deep understanding of their cases. Patients value her clear communication style, her ability to explain complex medical information in understandable terms, and her collaborative approach to treatment planning that includes patient input and preferences.
Patients also share
Very few concerns emerge from the reviews, with the vast majority being highly positive. One patient noted a neutral experience, feeling there was no personal connection during the visit. Another mentioned feeling slightly rushed during an annual appointment, though still rating the experience highly. One review indicated an extended wait time without communication about the delay. These isolated concerns are minimal compared to the overwhelmingly positive feedback, suggesting opportunities for improvement are limited to ensuring consistent personal engagement and communication about scheduling delays.