perfecto
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Locations of Franklin Chang, MD

Biografía


Dr. Franklin Chang began his career with Baylor Scott & White Health in 1995 as a resident physician in Family Medicine.  In 1998, he joined the medical staff of Baylor ...
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Edades vistas
Niños (edades 3-11)
Adultos
Adolescentes (edades 12-18)
Geriatría
Bebés y niños pequeños (edades 0-2)
Idiomas hablados
Inglés
Español
Educación
Facultad de Medicina: Doctor en Medicina, Facultad de Medicina de Baylor (1995)
Residencia: Medicina familiar, Facultad de medicina A y M de Texas / Scott and White (1998)
Certificaciones
Medicina Familiar - Junta Estadounidense de Medicina Familiar
Afiliaciones hospitalarias
Baylor Scott & Centro Médico Blanco - Round Rock
Baylor Scott & White Medical Center - Pflugerville
Baylor Scott & Centro Médico Blanco - Taylor
Baylor Scott & White Medical Center - Buda
Baylor Scott & Centro Médico Blanco - Lakeway
Baylor Scott & White Medical Center - Austin
Baylor Scott & White Medical Center - Templo

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Las listas de seguros están sujetas a cambios sin previo aviso. Llame al consultorio de su médico oa su plan de salud o seguro para verificar la información de cobertura antes de programar su visita o procedimiento. No todos los miembros que participan en redes contratadas tienen acceso "dentro de la red". La participación en la red puede cambiar de vez en cuando sin previo aviso. Los proveedores independientes (que podrían incluir, por ejemplo, anestesiólogos, radiólogos, patólogos, médicos de urgencias, profesionales de práctica avanzada y otros proveedores independientes de servicios de atención médica) pueden brindarle parte de su atención, y dichos proveedores pueden considerarse fuera de red en sus planes de salud y seguro, incluso si el Centro puede considerarse dentro de la red. Si desea información adicional sobre los proveedores que pueden estar involucrados en brindarle atención, puede preguntarle a su proveedor tratante (quien puede conocer a algunos de los especialistas o grupos que podrían estar involucrados) o puede solicitar una lista de grupos de médicos llamando al siguiente número gratuito: 1.877.810.0372. Esta lista se actualiza anualmente y está sujeta a cambios sin previo aviso.


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Texto MEJOR a 88408

Reseñas (820) de Franklin Chang, MD

EN GENERAL
4.9*
Puntuación media métrico
4.9
Tiempo de espera en la clínica
4.9
Proveedor de cuidado del tiempo pasado con el paciente
5.0
El proveedor mostró preocupación
4.9
El proveedor lo incluyó en las decisiones
5.0
Proveedor de tarifas 0-10
5.0
Amabilidad / Cortesía del proveedor de atención

Comentarios de pacientes**

 5.0 abril 12, 2024 I do like Dr chang. He doesn't rush you out. He sits and listens to what you have to say.
5.0 abril 12, 2024 Dr. Chang is very personable, a very attentive listener and always supportive and interested in solving medical problems.
5.0 abril 12, 2024 Dr. Chang is the best!! I look forward to my six month appointments!!
5.0 abril 12, 2024 Dr Chang has great people skills. He is thorough in his examination and takes time to answer my questions. He is very knowledgeable and shows interest in my concerns. ..giving me excellent care. I trust him as my doctor and am so thankful he is!!! He responds to my questions on My Chart and schedules visits within a reasonable time. Dr Chang is a passionate, dedicated doctor and I highly recommend him.
5.0 abril 12, 2024 He always does a good job appreciate him
5.0 abril 11, 2024 The best doctor
5.0 abril 11, 2024 He always takes time to listen to you and explain everything
5.0 abril 11, 2024 Dr. Chang listens. He always answers my questions in a way that I can understand. I have zero complaints.
5.0 abril 9, 2024 Very upbeat, efficient, & concerned.
5.0 abril 9, 2024 Dr Chang is the best l, he is efficient and compassionate. He is an awesome Doctor and I trust him with my health.
5.0 abril 8, 2024 Everything is always good when I see Dr Chang. Staff is good and the doctor is good.
5.0 abril 6, 2024 I make the 4th generation under Dr Chang's care
5.0 abril 5, 2024 In every way, Dr Chang meets my needs in my aging experience and consistently goes beyond my wildest expectations.
5.0 abril 5, 2024 Entire staff from Chang,lab personnel, x-ray tech, scheduling, a front check in get plus 10 across the board
5.0 abril 5, 2024 Dr. Chang does an excellent job.
5.0 abril 4, 2024 EL MEJOR
5.0 abril 4, 2024 Dr Chang is the best doctor I ever had he understands my issue
5.0 abril 4, 2024 A very caring doctor, listen to the patients
5.0 abril 3, 2024 The most amazing Dr I have ever had in my 60 years on this earth. He is very caring and understanding
5.0 abril 2, 2024 Everything you want in a doctor. Well prepared, good listener, takes time to understand and respond to all of my concerns.
5.0 marzo 29, 2024 Like always, he is one of the best doctors I've ever known. I feel I'm in good hands when in his care.
5.0 marzo 29, 2024 Most accommodating physician I've ever met.
5.0 marzo 29, 2024 Always listen and very Humble , caring provider.
5.0 marzo 27, 2024 He talks to you about your concerns and makes sure you feel you are heard and feel good about the care you have been given. Even though he has never made me wait In the waiting room or his office long, he still somehow never makes you feel like he's trying to rush you out of his office. He must have amazing time management skills!
5.0 marzo 27, 2024 el mejor doctor de todos
5.0 marzo 27, 2024 Took the time to explain all on-going health concerns. Past & present with a.ple time for questions
5.0 marzo 27, 2024 Dr. Chang is friendly and keeps me informed. I've recommended him to my husband as a PCP.
5.0 marzo 26, 2024 Dr. Chang is the best Doctor, Provider and Friend anyone could hope to have.Please let him know how much I appreciate everything he does for me, my family and friends.
5.0 marzo 26, 2024 Always the best customer service/bedside manner! Thoughtful, not rushing you through and listens
5.0 marzo 24, 2024 Dr. Chang has always been very helpful and kind during my visits to his office.
5.0 marzo 24, 2024 Excellent Doctor, nurse, staff and facility. Very knowledgeable, friendly and helpful.
3.9 marzo 24, 2024 bueno
5.0 marzo 23, 2024 He listened to our concerns and addressed and made us feel better
5.0 marzo 22, 2024 Dr Chang was awesome as usual.
5.0 marzo 21, 2024 Excellent listener. Addressed all my concerns.
5.0 marzo 21, 2024 I was quite impressed w/ Dr. Chang's thoroughness in his exam, particularly w/ EKG relative to high blood pressure. I was also happy to get into see himthe same day I called the office. Also, he andhis staff worked extraordinarily well togethef which made It a pleasant and helful visit.Thank you!
5.0 marzo 21, 2024 They are always so helpful. I love my Baylor Scott And White medical teams.
5.0 marzo 21, 2024 DrChang is an excellent doctor
5.0 marzo 21, 2024 bueno
5.0 marzo 20, 2024 He listen to my pain and knew exactly what I was dealing with.
5.0 marzo 19, 2024 He is the best. I have total trust and believe in him
5.0 marzo 19, 2024 He is a great Doctor, he made me feel better in 2 days. He knew what to do bout my condition
5.0 marzo 19, 2024 Dr. Chang has always been quick to answer my concerns or questions on MyChart. He's also been able to see me in a very short time. I appreciate his addressing my needs in a professional and very attentive manner. He explains what he believes is the best action to take to confirm his diagnose. I appreciate his thorough exams.
5.0 marzo 18, 2024 Been with Dr Chang for almost 20 years and couldn't be more pleased with him as my provider. Knowledgeable and easy to talk with and explains everything where I can understand what is going on with me. Very caring and is concerned with his patients and theirr well being. Great asset to BSW family.
5.0 marzo 17, 2024 Very interested in my health. Takes time to listen. Very best provider.
4.6 marzo 16, 2024 Very courteous and polite. Upbeat attitude and spoke to you straight.
5.0 marzo 15, 2024 Dr Chang and his staff were very welcoming and very attentive. He quickly put me at ease and answered all my questions. His medical assistant took time to explain the best ways to receive care should an urgent situation arise.
4.4 marzo 15, 2024 Amable y cariñoso
5.0 marzo 15, 2024 Dr Chang is so compassionate to my feelings. He took extra time to listen as I talked about looking my husband. He consoled me and genuinely expressed his sympathy. His medical expertise always makes me feel good about whatever problem I'm facing.
5.0 marzo 14, 2024 Dr. Chang is the absolute best. Professional, caring, knowledgeable. Everything one wants in a doctor.
4.0 marzo 13, 2024 Dr Chang's attitude towards me is professional yet very friendly and warm. I wish more time would be allowed for more thorough evaluation. Doctors in general are rushed.
4.8 marzo 13, 2024 Same as always - caring polite calm
5.0 marzo 13, 2024 Dr. Chang is the best.
5.0 marzo 12, 2024 Dr Chang is great, Very knowledgeable, very friendly, and was well prepared for my visit.
5.0 marzo 11, 2024 Kind, knowledgable about the issues I have and very personable.
4.7 marzo 11, 2024 Excellent doctor, friendly, professional and takes time to listen.
5.0 marzo 11, 2024 Satisfactorio
4.9 marzo 10, 2024 I feel like Dr. Chan listened and didn't judge me for anything I mentioned. And it was a lot! He was patient and wanted to make sure I was heard. I appreciate that.
5.0 marzo 8, 2024 Always caring and courteous with a plan of action to address any problems I may have. A real asset to BSW.
5.0 marzo 8, 2024 Muy cuidado
5.0 marzo 7, 2024 Knowledgeable, professional, and down to earth. Excellent!
5.0 marzo 7, 2024 Such a caring, compassionate doctor. Takes his time to really listen. Love Dr. Chang!!
5.0 marzo 6, 2024 He is always so warm and caring. Truly listens and engages in conversations with his patients.
5.0 marzo 6, 2024 Dr. Chang makes a doctors visit much more enjoyable. I always enjoy seeing him.
5.0 marzo 6, 2024 buena experiencia
5.0 marzo 6, 2024 Dr. Chang is an absolute phenomenal doctor. He is personable and genuinely cares about his patients.
5.0 marzo 5, 2024 muy bien
5.0 marzo 5, 2024 It always great as always
5.0 marzo 2, 2024 Es un medico atento
5.0 marzo 1, 2024 Dr Chang was super sweet and kind and my daughter said he was funny and made her laugh. Great experience
5.0 febrero 29, 2024 Dr Chang provided a quick diagnosis and remedy
5.0 febrero 23, 2024 Dr Chang listened to my concerns and didn't make me feel rushed.
5.0 febrero 23, 2024 Very professional amazing humble person with a great personality.
5.0 febrero 22, 2024 Very caring , friendly and explained things for me to understand and answered all my questions
5.0 febrero 22, 2024 Dr. Chang is the best! He's very professional, knowledgeable, and truly cares about his patients.
5.0 febrero 22, 2024 Dr. Chang is the best doctor I have had in my 59 years. He always listens to me at all times and is a very excellent doctor.
5.0 febrero 21, 2024 Of every Doctor at BSW I have ever see Doctor Chang is without peer. He has always reviewed my past care before the appointment. He is exceptionally prepared to deliver the care I need and makes well considered recommendations. Given his workload this is truly amazing. He is simply the absolutely best physician your organization has.
5.0 febrero 21, 2024 He answers all my questions thatI ask him. Always friendly
5.0 febrero 20, 2024 Dr Chang is thoughtful, thorough, and makes you feel at ease
5.0 febrero 20, 2024 I view Dr. Chang as a friend as well as a doctor!
5.0 febrero 19, 2024 Personable & caring.
5.0 febrero 17, 2024 He's always attentive and really listens. Never dismissive.
5.0 febrero 17, 2024 Dr. Chang is the best.
5.0 febrero 17, 2024 He takes time to explain medications that can help you and well as lifestyle changes too.
5.0 febrero 17, 2024 Professional, yet very personable, & trustworthy
5.0 febrero 17, 2024 Very respectful, hamable everything explained to me very clearly I felt trust k him.
5.0 febrero 17, 2024 Always takes care of my needs . Listen to what my concerns are.
5.0 febrero 16, 2024 Dr. Chang was caring to take me late in the day. He helped me. Very informative. Very thorough.
5.0 febrero 14, 2024 excelente y profesional
5.0 febrero 12, 2024 He is very personable and always makes feel comfortable during my office visits. I recommend him to anyone who is looking for a physician.
5.0 febrero 11, 2024 Loves his patients. Cares for their needs.
5.0 febrero 11, 2024 Well thorough. Very courteous. Friendly yet professional. Empathetic.
5.0 febrero 11, 2024 Laid back. Informative
5.0 febrero 10, 2024 Good care and pleasant to know.
5.0 febrero 9, 2024 He genuinely listens to my concerns
5.0 febrero 9, 2024 Best of the BestBenchmark_
5.0 febrero 9, 2024 Dr. Chang is an excellent provider. He is very caring and makes you feel like you are his only patient. He listens to your concerns and helps you feel better.
5.0 febrero 9, 2024 Great doctor!!!
5.0 febrero 8, 2024 EL MEJOR
5.0 febrero 8, 2024 Amazing doctor who listens to everything I say and tries to find a way to resolve my health issues.
5.0 febrero 7, 2024 One of the most respectful doctors that I have ever met. He is always polite and helps for any of my needs
5.0 febrero 7, 2024 Very attentive to my needs and my requirements for the betterment and well-being of my health
5.0 febrero 6, 2024 Chang has my has been my PCP for almost thirty years . He literally saved my life
5.0 febrero 6, 2024 Dr Chang did a great job of listening and providing great health care
4.6 febrero 4, 2024 Easy going down to earth doctor.
4.9 febrero 3, 2024 profesional
5.0 febrero 3, 2024 Dr Chang and his staff are wonderful.
5.0 febrero 3, 2024 Dr. Chang is always so friendly and willing to listen about any medical issues I might have.
5.0 febrero 3, 2024 The doctor so easy to understand took very care of all my needs.
5.0 febrero 2, 2024 Dr Chang is a wonderful Dr. He is very caring and an excellent Doctor.
5.0 febrero 1, 2024 ESTUPENDO
5.0 febrero 1, 2024 Always glad to see him. I have complete trust in him.
5.0 enero 30, 2024 I'm sending my mother to him, too.
5.0 enero 30, 2024 Dr.Chang is an awesome doctor and really caring and knowledgeable!!
5.0 enero 30, 2024 Not my primary physician but still treated me like I was his patient.
5.0 enero 28, 2024 Always expresses concern
5.0 enero 27, 2024 cuidando
5.0 enero 27, 2024 Dr Chang is very caring and is an excellent doctor. He listens to your problems and is very knowledgeable.
5.0 enero 26, 2024 Always outstanding.
4.3 enero 26, 2024 muy bien
5.0 enero 26, 2024 I love Dr Chang, he cares, he listens, and is very personable.
5.0 enero 26, 2024 Takes his time and LISTENS. Great physician.
5.0 enero 24, 2024 Dr. Chang is the best. He cares and provides great care.
5.0 enero 24, 2024 He cares about his patience.
4.2 enero 24, 2024 He is very attentive and friendly and answers all my questions and is always aware of my health
5.0 enero 22, 2024 Dr. Chang is the best. He does not rush his patients and he listens to answer questions and/or concerns.
5.0 enero 21, 2024 Listens to me, thorough in explaining lab results, friendly and takes as much time as I need.
4.2 enero 20, 2024 bueno
5.0 enero 19, 2024 My visit at Taylor with Dr. Chang and his staff was a great experience. Both Dr. Chang and his Staff were very professional, polite and caring. Thank you!!
5.0 enero 19, 2024 Great Doctor!!!! Very caring.
4.8 enero 19, 2024 Dr. Chang was personable, efficient and very professional. Couldn't have been better.
5.0 enero 18, 2024 Dr Chang is the best
5.0 enero 18, 2024 Dr. Chang is excellent, he explains to you about the disease and how you should take care of yourself, he is very kind and sincerely cares about you.
5.0 enero 18, 2024 Great diagnosis with a recovery plan. Takes time needed to focus on patient. Thorough.
5.0 enero 18, 2024 Dr. Chang has been my primary physician since 2018. He is the best. Professional, caring, friendly and does the best for his patient. I feel safe under his care, and I know that he gives the best treatments available. highly recommend Dr. Chang.
5.0 enero 17, 2024 He is good at what he does
5.0 enero 14, 2024 Dr Chang and his staff are always great.
5.0 enero 14, 2024 He is the best doctor on your staff. He should be the best compensated.
5.0 enero 13, 2024 Excelente
5.0 enero 13, 2024 Dr Chang seems to have a good all round knowledge. He's very sharp and personable.
5.0 enero 13, 2024 Always pleasant and easy to talk to
4.7 enero 12, 2024 Very professional, friendly, they treat you very well
5.0 enero 12, 2024 muy cariñoso
5.0 enero 12, 2024 Dr.Chang cares about his patients.
5.0 enero 9, 2024 I love doctor Chang he always k ows what I need
5.0 enero 9, 2024 Dr Chang is an excellent care provider and my husband and I both love that he is our PCP for our issues.
4.8 enero 8, 2024 He's really concerned and trying to help you.
5.0 enero 7, 2024 Buen y completo trato al lado de la cama
5.0 enero 5, 2024 He is one of the best Doctors I have ever had.
5.0 enero 5, 2024 I take my 84 year old father in law to his doctor appointments and I met Dr. Chang at one of his appointments. I really liked Dr. Chang's up beat, positive attitude and how he communicated with my father In law. So I decided that It was time for me to have a general practitioner and I felt very comfortable with Dr. Chang. I had my first visit with him and he was personable, kind, thorough with his questions and well, just very sweet. Top notch doctor!!! Wish all doctors could be like Dr. Chang!
5.0 enero 4, 2024 Dr. Chang is a personable, caring, and knowledgeable physician who is always willing to listen and discuss various options. I would highly recommend him to anyone.
5.0 enero 4, 2024 He was very jolly, I like. That. He was positive in his reaction to me. Good bedside manner
4.8 enero 3, 2024 I am so comfortable with my Dr. He answers my questions and concerns on anything I feel is wrong at the time.
5.0 enero 3, 2024 Increíble
5.0 enero 1, 2024 Dr. Chang is always a great person to be around and is always able to put a smile on your face.
5.0 diciembre 30, 2023 Knowleable, treats patients with respect, listens, simply amazing.
5.0 diciembre 30, 2023 Caring, listens, pleasant personality, informative.
5.0 diciembre 29, 2023 Great. Personal and caring
5.0 diciembre 29, 2023 Dr Chang is understanding, caring, very knowledgeable, he's great. A blessing.
5.0 diciembre 29, 2023 Has been my Doctor for 25 years. The best
5.0 diciembre 28, 2023 Very good doctor and person.
5.0 diciembre 27, 2023 Always thoughtful and kind.
4.9 diciembre 25, 2023 Moved through check in quickly.
5.0 diciembre 22, 2023 He always checks on my health & emotions, then asks about family! We all have Dr. Chang!
5.0 diciembre 22, 2023 Very Friendly staff and Doctor. Very efficient visit and getting labs done. Doctor was thorough in the exam.
5.0 diciembre 22, 2023 Been with Dr Chang for 10 plus years. Very thorough and explains everything where I understand. Great physician and his associates are a great reflection of him.
5.0 diciembre 21, 2023 Buen chico
5.0 diciembre 21, 2023 Excelente
5.0 diciembre 20, 2023 cuidando
5.0 diciembre 19, 2023 Increíble
5.0 diciembre 18, 2023 Awesome, caring, thorough, best doctor.
5.0 diciembre 18, 2023 GREAT DOCTOR ,GREAT PERSONALITY
5.0 diciembre 16, 2023 Always on time.
5.0 diciembre 15, 2023 Excellent care and attention. Called that morning need attention and saw Dr. Chang at 2:15 that that day.
5.0 diciembre 15, 2023 Kind, caring, attentive and cheerful.
5.0 diciembre 14, 2023 Dr Chang always explain everything to me about questions about my health.
5.0 diciembre 13, 2023 He always listens carefully to the doubts or health concerns I have and I always get good results
4.9 diciembre 13, 2023 Dr Chang is very caring and helpful.
5.0 diciembre 10, 2023 perfecto
5.0 diciembre 8, 2023 He's awesome! He makes me feel seen and more than a $ sign
4.7 diciembre 7, 2023 Excellent, professional, friendly, caring. Would highly recommend
5.0 diciembre 7, 2023 Always willing to answer all questions and spend as much time as you need. The best primary care physician I've ever seen in my 70 years.
5.0 diciembre 7, 2023 Trusted medical professional. Best doctor I have had in years.
3.5 diciembre 5, 2023 He is a caring, kind doctor. Unfortunately too rushed to see the many patients
5.0 diciembre 2, 2023 It's wonderful that I always have such a positive experience with Dr. Chang. It's always reassuring to have a physician who you trust and feel comfortable with. Having a friendly and positive doctor can make a big difference in your overall healthcare experience.
5.0 diciembre 2, 2023 Dr Chang listened well to my symptoms and gave my ears a thorough examination. He told me he what needed to be done to fix my ear problems and did a procedure of ear washing that relieved the wax build up.
5.0 diciembre 2, 2023 Dr Chang is the best doctor I have ever had. He listens carefully to the health issues. He is the very best b
4.8 noviembre 29, 2023 Always kind and present
5.0 noviembre 29, 2023 Caring, knowledgeable, and professional
5.0 noviembre 28, 2023 Listens to your questions and always makes sure you are taken care of. He's a wonderful doctor very caring and always making sure all of your concerns are addressed.
5.0 noviembre 28, 2023 Dr Chang was very caring. Listened to all questions and concerns.
5.0 noviembre 23, 2023 Dr. Chang is truly special. One of the best doctors I've seen.
4.4 noviembre 23, 2023 I feel comfortable with this provider
5.0 noviembre 22, 2023 Doctor Chang is the best
5.0 noviembre 21, 2023 Amable, competente
5.0 noviembre 21, 2023 Excellent responses, great care and concern , and his treatment allowed my quick recovery. He gives sound advice.
4.8 noviembre 18, 2023 doctor sobresaliente
5.0 noviembre 14, 2023 Very informative and understanding. Cares about your health.
4.7 noviembre 14, 2023 Very personable while still getting his job done
5.0 noviembre 13, 2023 Everyone is so helpful and friendly.
5.0 noviembre 12, 2023 Dr Chang answers questions I may have, and explains answers
5.0 noviembre 11, 2023 It is a very professional supplier.
5.0 noviembre 11, 2023 Very friendly and helpful doctor.
5.0 noviembre 11, 2023 Increíble
4.9 noviembre 10, 2023 He listens and response professionally and provided the care I need
5.0 noviembre 10, 2023 muy personal
5.0 noviembre 9, 2023 Se preocupa por sus pacientes.
5.0 noviembre 7, 2023 Dr. Chang is professional, very kind and caring. He listens to, and answers my questions, discusses and explains the diagnosis and gives me options of available treatments. Dr. Chang has been my primary physician since 2017, and I feel fortunate to have him as my doctor. He always gives me the best care, and I highly recommend hIm.
4.7 noviembre 6, 2023 Love Dr. Chang. He always tells me his best opinions and I appreciate that of.him. I trust his expertise completely.
5.0 noviembre 6, 2023 muy bien
5.0 noviembre 6, 2023 Very caring, great listener , very knowledge.
5.0 noviembre 5, 2023 Dr Chang is very personable and very attentive to any and all health related concerns I might have. Judging from my experience, I believe he would be equally attentive to non-medical concerns as well.
5.0 noviembre 5, 2023 Always feel comfortable and at ease when discussing my health
5.0 noviembre 5, 2023 doctor impresionante
4.8 noviembre 4, 2023 muy agradable y accesible
5.0 noviembre 4, 2023 Dr. Chang is the best health care provider I've ever been associated with. Which is why he's been my primary provider for 20+ years.
5.0 noviembre 1, 2023 perfecto
5.0 octubre 31, 2023 Dr Chang has been my and my family's Dr forever. He is like family to us.
5.0 octubre 30, 2023 Dr Chang is the best Doctor. He cares about his patients. He dies not rush you and genuinely cares.
5.0 octubre 28, 2023 Dr. Chang is AWESOME! He is very through and attentive explaining things so I understand well
5.0 octubre 27, 2023 Dr. Chang is the BEST!

*La puntuación de calificación del paciente es un promedio de todas las respuestas a preguntas relacionadas con los médicos en nuestro sitio reconocido a nivel nacional. Encuesta de satisfacción del paciente de Press Ganey.

**Los comentarios de los pacientes se recopilan de nuestra Encuesta de satisfacción del paciente de Press Ganey y se muestran en su totalidad. Los pacientes no están identificados por motivos de confidencialidad y privacidad del paciente.