Locations of Ilaina Stacy Shook, DO

Biografía

Edades vistas
Adultos
Geriatría
Idiomas hablados
Inglés
Educación
Facultad de Medicina: DO, Centro de Ciencias de la Salud de la Universidad del Norte de Texas (1997)
Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2001)
Educación: Texas A y M College of Medicine/Scott y White (2001)
Certificaciones
Psiquiatría - Junta Estadounidense de Psiquiatría y Neurología
Afiliaciones hospitalarias
Baylor Scott & White Medical Center - Templo

Seguros aceptados

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  • Blue Cross Blue Shield - (37)
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    TriWest HealthCare-Red de atención comunitaria
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Evaluaciones de pacientes (200)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 de satisfacción general de los pacientes
Puntuación media métrico
4.7
Tiempo de espera en la clínica
4.9
Proveedor de cuidado del tiempo pasado con el paciente
4.9
El proveedor mostró preocupación
5.0
El proveedor lo incluyó en las decisiones
5.0
Amabilidad / Cortesía del proveedor de atención
4.9
Proveedor de atención de tarifa

Comentarios de los pacientes (94)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Ilaina Shook receives overwhelmingly positive feedback from patients, with the vast majority giving her perfect or near-perfect ratings. Patients consistently praise her exceptional listening skills and the genuine care and empathy she demonstrates during appointments. Many reviewers emphasize that she makes them feel valued as individuals rather than just patients, remembering personal details about their lives and taking time to understand their unique situations. Her professional yet personable approach creates a comfortable, safe environment where patients feel at ease discussing sensitive mental health concerns. Long-term patients particularly appreciate her consistency and dedication, with many noting they have been under her care for years or even over a decade. Patients describe her as attentive, understanding, patient-centered, and collaborative in treatment decisions, with several stating they would not want to change providers and consider her one of the best mental health doctors they have encountered.

Patients also share

The reviews contain minimal criticism of Dr. Shook herself, with one detailed review highlighting systemic issues rather than provider performance. This patient expressed frustration with inaccurate information in MyChart regarding medications and diagnoses, which has prevented them from accessing needed treatments due to diagnostic uncertainty. However, this reviewer explicitly stated they do not fault Dr. Shook for these problems and believe she advocates for them effectively. A few reviews mention that Dr. Shook occasionally runs behind schedule, though one patient noted she still provided the full allotted appointment time despite the delay. Multiple reviews reference that Dr. Shook is one of the few excellent providers who has remained at BSW Mental Health, suggesting possible broader organizational challenges with provider retention.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.