Katherine Hutka Fiala, MD

Patients appreciate

Dr. Katherine Fiala receives overwhelmingly positive feedback from patients who consistently praise her professionalism, thoroughness, and compassionate bedside manner. Patients frequently describe her as knowledgeable, caring, and an excellent listener who takes time to address concerns and answer questions fully. Many reviewers emphasize that she never rushes appointments, conducts comprehensive examinations, and explains procedures and findings in clear, understandable terms. Her ability to make patients feel comfortable during sensitive examinations is repeatedly highlighted, as is her skill in detecting and treating skin cancers. Long-term patients express deep loyalty, with many stating they have been seeing her for years and would not consider another dermatologist. The positive sentiment extends to her residents and team members, who are described as professional, kind, and well-trained under her mentorship.

Patients also share

While the vast majority of reviews are highly positive, a few areas for improvement emerge. One patient raised concerns about an intern named "Dr. Don" who requested to take pictures with a personal camera, which made the patient uncomfortable in retrospect, particularly since Dr. Fiala had not previously found such documentation necessary. This same patient noted they were not given the option to decline having an intern present and found the intern appeared nervous and lacking confidence. Another patient mentioned that after a resident identified areas on their face needing treatment, these were forgotten once Dr. Fiala recommended a different procedure on the arm, leaving the patient uncertain about follow-up care. One review expressed concern about a visible scar following a Mohs procedure performed by a student, though the patient acknowledged the cancer was successfully removed and appreciated Dr. Fiala's suggestions for improvement. A few reviews also mention occasional issues with front office staff, though these do not reflect on Dr. Fiala directly.