Sumant “Butch” Krishnan, MD

Patients appreciate

Dr. Sumant Krishnan receives overwhelmingly positive feedback from patients, with the vast majority giving him perfect or near-perfect ratings. Patients consistently praise his exceptional surgical skills, particularly for shoulder procedures including rotator cuff repairs, shoulder replacements, and reverse shoulder replacements. His bedside manner is frequently highlighted as outstanding—patients describe him as friendly, caring, compassionate, personable, and professional. Many reviewers emphasize his excellent communication skills, noting that he takes time to thoroughly explain diagnoses, procedures, and treatment plans in terms patients can understand, often using visual aids and models. His positive, upbeat demeanor and ability to put patients at ease is mentioned repeatedly. The entire office staff is also commended for being professional, efficient, organized, friendly, and helpful. Patients appreciate that Dr. Krishnan sees them personally at follow-up visits rather than delegating to physician assistants, and many note the practice runs like a "well-oiled machine" with minimal wait times and excellent coordination of care.

Patients also share

While the reviews are predominantly positive, a few areas for improvement emerge. One patient gave a lower rating specifically noting that while Dr. Krishnan is an excellent surgeon, he was not a good listener during a post-operative appointment, appearing dismissive of concerns and interrupting rather than addressing what the patient wanted to discuss. A few patients mentioned that Dr. Krishnan talks very quickly or moves through appointments rapidly, which occasionally left them feeling they didn't have enough time to ask questions or fully explore their concerns. A couple of reviews mentioned longer-than-expected wait times, with one patient noting they waited over an hour past their appointment time, though they still felt confident in his care. One patient noted that while Dr. Krishnan was excellent, some office staff members were not as friendly or helpful as the doctor himself.