Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 2/10
- 1:45 PM
Thu, 2/12
- 3:15 PM
Tue, 3/03
- 1:30 PM
Locations of Roberto Baylon Dela Cruz, MD

Centro de salud familiar Baylor Scott & White - Richardson
1410 e renner rd ste 201, richardson, tx, 75082- Lunes: 8:00 am - 5:00 pm
- Martes: 8:00 am - 5:00 pm
- Miércoles: 9:00 am - 5:00 pm
- Jueves: 8:00 am - 5:00 pm
- Viernes: 8:00 am - 5:00 pm
Horas de oficina
Biografía
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Roberto dela Cruz, Jr., MD has joined Baylor Family Health Center at Richardson. Dr. dela Cruz is board certified in family medicine and is committed to treating the entire family. ... He offers a full spectrum of primary care services providing care for children ages five and older, as well as all adults. His special interests include preventive medicine, women's health, chronic disease management, and minor office procedures. Dr. dela Cruz earned his medical degree and completed a residency in family medicine at the University of Texas Medical Branch at Galveston. He is currently welcoming new patients and accepts most insurance plans. Baylor Family Health Center at Richardson utilizes an Electronic Health Record system allowing them to better serve their patients, coordinate care and enhance the patient experience. Baylor Scott & White Family Health Center - Richardson is a certified Level 3 Patient Centered Medical Home and most recently was awarded the Texas Physician Practice Quality Improvement Award by TMF, in partnership with Texas Medical Association and Texas Osteopathic Medical Association. He enjoys spending time with his wife and his 2 boys. Ver más |
| Edades vistas |
|---|
| Bebés y niños pequeños (edades 0-2) |
| Niños (edades 3-11) |
| Adolescentes (edades 12-18) |
| Adultos |
| Geriatría |
| Idiomas hablados |
|---|
| Inglés |
| Educación |
|---|
| Medical School: University of Texas Medical Branch at Galveston (2006) |
| Pasantía: Medicina Familiar, Rama Médica de la Universidad de Texas - Galveston (2007) |
| Facultad de Medicina: Facultad de Medicina de la Universidad de Texas - Galveston (2007) |
| Residency: Family Medicine, UTMB-Galveston (2009) |
| Residencia: Medicina Familiar, Rama Médica de la Universidad de Texas - Galveston (2009) |
| Certificaciones |
|---|
| Medicina Familiar - Junta Estadounidense de Medicina Familiar |
Seguros aceptados
Baylor Scott & White ha establecido acuerdos con varios tipos de seguros para garantizar que sus necesidades de salud estén cubiertas.
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Etna - (13)Administradores de firmas de Aetna-AetnaAetna-choice pos iiAetna-Group Retiree Medicare PPO - Limitado a Exxon/MobilSolo red de salud de AetnaOpción de red Aetna-HealthAetna-hmoElección administrada por AetnaElección Electa de Acceso Abierto de AetnaElección administrada de acceso abierto de AetnaSelección de acceso abierto de AetnaAetna-opción abierta ppoAetna-qposAetna-select
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Plan de salud Baylor Scott & White - (26)Baylor Scott & White Health Plan-BSW Access PPOPlan de salud Baylor Scott & White-BSW PPO extendidoBaylor Scott & White Health Plan-BSW Plus HMO-GrupoBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamiliaBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamiliaBaylor Scott & White Health Plan-BSW Preferred HMO - Mercado individualRed Baylor Scott & White Health Plan-BSW Preferred HMO - GrupoRed PPO preferida de Baylor Scott & White Health Plan-BSWBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamiliaBaylor Scott & White Health Plan-BSW Premier PPOBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSW Solutions PPORed de empleados de Baylor Scott & White Health Plan-BSWH (SEQA y EQA)Plan de salud Baylor Scott & White-BSWH Red de empleados Premium (PPO)/HDHPBaylor Scott & White Health Plan-Covenant HMO preferidoBaylor Scott & White Health Plan-Red EPO-Individual/FamiliaBaylor Scott & White Health Plan-ERS BSW Red HMO preferidaPlan de salud Baylor Scott & White-Plan para empleados de Hendrick HealthBaylor Scott & White Health Plan-HMO Network-GroupBaylor Scott & White Health Plan-Red HMO-Individual/FamiliaBaylor Scott & White Health Plan-Red del Grupo McLaneBaylor Scott & White Health Plan-Grupo de red PPOPlan de salud de Baylor Scott & White-Plan de empleados de Pyco Industries
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Blue Cross Blue Shield - (26)Blue Cross Blue Shield-Blue Advantage - BronceBlue Cross Blue Shield-Blue Advantage - OroBlue Cross Blue Shield-Blue Advantage - PlataBlue Cross Blue Shield-Blue Advantage Plus - BronceBlue Cross Blue Shield-Blue Advantage Plus - OroBlue Cross Blue Shield-Blue Advantage Plus - PlataCruz Azul Escudo Azul-Elección AzulBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (ppo)Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Valor de ventaja de medicare de cruz azul escudo azul-cruz azul (hmo)Cruz azul escudo azul-esenciales azulesAcceso a Blue Cross Blue Shield-Blue EssentialsCruz Azul Escudo Azul-Azul PremierBlue Cross Blue Shield-Blue Premier AccesoBlue Cross Blue Shield-HealthSelect dirigido al consumidorBlue Cross Blue Shield-Opción Básica FederalCruz azul escudo azul-federal fep azul enfoqueBlue Cross Blue Shield-Opción estándar federalBlue Cross Blue Shield-Red de alto rendimientoBlue Cross Blue Shield-MA Oncor/NRG Futr Mantener Retirar PPOCruz azul escudo azul-trs-activecare 2Blue Cross Blue Shield-TRS-ActiveCare PrimarioBlue Cross Blue Shield-TRS-ActiveCare Primario HDBlue Cross Blue Shield-TRS-ActiveCare Primario+Cruz-azul-escudo-azul-trs-care-estándar
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Grupo de salud Catalyst: (1)Grupo Catalyst Health-Catalyst Health - Baylor Scott & White Preferred
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Red Centivo - (1)Red Centivo - Red Centivo - Baylor Scott & White Premier
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Cigna - (7)PPO extendido de Cigna-BSWFondo Cigna-ChoiceAcceso abierto a Cigna-HMOCigna-localplusCigna-LocalPlus Dentro de la redCigna-open access plusCigna-Open Access Plus dentro de la red
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DFW ConnectedCare - (1)Plan de beneficios para empleados de DFW ConnectedCare-American Airlines
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EHN-(1)EHN-Red de Salud de Empleadores
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HealthSmart - (2)Red HealthSmart-ACCELRed preferida de HealthSmart
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Humana - (11)Humana-choicecareElección de oro humana-humana (pffs)Humana-humana gold plus (hmo)Humana-humana gold plus snp-de (hmo d-snp)Honor Humana-Humana (PPO)Humana-Humana PreferidaHumana-Humana USAA Honor con Rx (PPO)Humana-humanachoice (ppo)Humana-HumanaChoice (PPO regional)POS Humana-NacionalHumana-ppo
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Imagined Health - (1)Imagina salud-imagina red de salud
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Medicaid - (2)Medicaid-Plan de salud superiorMedicaid-Medicaid tradicional
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Seguro médico - (1)Medicare-Medicare tradicional
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Mercado de muebles de Nebraska - (3)Nebraska Furniture Mart-EsmeraldaMuebles de nebraska mart-onyxNebraska muebles mart-perla
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PHCS Network - (1)Red PHCS-PHCS PPO primaria
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Prisma Eléctrico - (1)Prisma Eléctrico-BSW Premier - Prisma
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Plan de Salud Superior - (3)Superior Health Plan-Ambetter Core EPO - BronceSuperior Health Plan-Ambetter Core EPO - OroSuperior Health Plan-Ambetter Core EPO - Plata
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Atención médica de TriWest - (1)Triwest Healthcare-va-pccc
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Atención médica unida - (28)United Healthcare-Todos los ahorradoresCarta de United HealthcareUnited Healthcare-Charter equilibradoCarta unida de atención médica plusElección de atención médica unidaUnited Healthcare Choice PlusNúcleo de atención médica unidoUnited Healthcare-Core esencialBorde de atención médica unidaCampeón de United HealthCare-Erickson Advantage (HMO-POS C-SNP)Libertad de ventaja de United Healthcare-Erickson (hmo-pos)United Healthcare-Erickson Advantage Guardian (hmo-pos i-snp)United HealthCare-Erickson Advantage Liberty con medicamentos (HMO-POS)United HealthCare-Erickson Advantage Liberty sin medicamentos (HMO-POS)United HealthCare-Erickson Advantage Signature con medicamentos (HMO-POSUnited HealthCare-NavegaciónUnited Healthcare-Navigar equilibradoUnited Healthcare-Navegate PlusUnited Healthcare-Nexus ACO - Acceso abiertoUnited Healthcare-Nexus ACO - Se requiere remisiónOpciones-de-salud-unidasSelección de atención médica unidaUnited Healthcare-Select PlusUnited Healthcare-SurestPlan de vida asistida de United HealthCare-UnitedHealthcare (PPO I-SNP)United Healthcare-UnitedHealthcare Group Medicare Advantage (ppo)United Healthcare-UnitedHealthcare Medicare Advantage Choice (PPO regional)Plan de hogar de ancianos United HealthCare-UnitedHealthcare (PPO I-SNP)
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University Mary Hardin-Baylor - (1)Universidad Mary Hardin-Baylor-Universidad de Mary Hardin-Baylor
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Bienmed - (15)Ventaja de medicare wellmed-aarp (hmo-pos)Ventaja de medicare (hmo) de wellmed-aarpOpción de ventaja de medicare wellmed-aarp (ppo)Patriota de ventaja de medicare de wellmed-aarp (hmo-pos)Plan WellMed-AARP Medicare Advantage SecureHorizons 1 (HMO-POS)Plan WellMed-AARP Medicare Advantage SecureHorizons 2 (HMO-POS)Wellmed-aarp medicare ventaja walgreens (ppo)Wellmed-unitedhealthcare dual completo (hmo dsnp)WellMed-UnitedHealthcare Dual Complete Choice (PPO regional DSNP)Selección completa dual de wellmed-unitedhealthcare (hmo pos dsnp)Ventaja de medicare (hmo) del grupo wellmed-unitedhealthcareAliado de ventaja de medicare de wellmed-unitedhealthcare (hmo pos csnp)WellMed-UnitedHealthcare Medicare Advantage Choice (PPO regional)WellMed-UnitedHealthcare Medicare Gold (PPO regional CSNP)WellMed-UnitedHealthcare Medicare Silver (PPO regional CSNP)
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Evaluaciones de pacientes (1030)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| Puntuación media | métrico | |
|---|---|---|
| 4.9 | Proveedor de cuidado del tiempo pasado con el paciente | |
| 4.5 | Tiempo de espera en la clínica | |
| 4.9 | El proveedor mostró preocupación | |
| 4.9 | El proveedor lo incluyó en las decisiones | |
| 4.9 | Amabilidad / Cortesía del proveedor de atención | |
| 4.9 | Proveedor de atención de tarifa |
Comentarios de los pacientes (495)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Roberto Dela Cruz receives overwhelmingly positive feedback from patients who consistently praise his exceptional listening skills and compassionate, patient-centered approach to care. Patients repeatedly emphasize that he takes his time during appointments, never rushes them, and makes them feel heard and valued rather than just another number. His thoroughness is frequently highlighted, with patients noting he explains medical information clearly in understandable terms, addresses all concerns comprehensively, and actively involves patients in treatment decisions. Many reviewers describe him as the best doctor they have ever had, praising his genuine care and concern for their wellbeing. His responsiveness to messages, willingness to make room for urgent appointments, and proactive follow-up calls are also frequently commended. Patients appreciate his excellent referral network, his ability to catch issues other doctors miss, and his professional yet personable bedside manner that puts them at ease.
Patients also share
Very few areas for improvement emerge from the reviews, with the vast majority being highly positive. A small number of patients mentioned wait times, with one noting they had to wait but found it acceptable, and another mentioning the provider was running about 45 minutes behind schedule, though this patient appreciated the doctor's apology and still felt the care was worth the wait. One patient felt rushed during a telehealth visit when the provider was late joining the call. These isolated concerns about timing represent the only notable criticism among hundreds of overwhelmingly positive reviews.