Mark Robert Hancock, MD
Internal Medicine
Biografía
| Edades vistas |
|---|
| Adultos |
| Geriatría |
| Idiomas hablados |
|---|
| Inglés |
Seguros aceptados
Baylor Scott & White ha establecido acuerdos con varios tipos de seguros para garantizar que sus necesidades de salud estén cubiertas.
Por favor, póngase en contacto con su proveedor para confirmar si su seguro es aceptado.
Adaptemos su asistencia sanitaria a usted.
Utilice MyBSWHealth para obtener una experiencia de atención personalizada.
Evaluaciones de pacientes (44)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| Puntuación media | métrico | |
|---|---|---|
| 4.8 | El proveedor mostró preocupación | |
| 4.8 | Tiempo de espera en la clínica | |
| 4.8 | Amabilidad / Cortesía del proveedor de atención | |
| 4.8 | Proveedor de cuidado del tiempo pasado con el paciente | |
| 4.7 | El proveedor lo incluyó en las decisiones | |
| 4.6 | Proveedor de atención de tarifa |
Comentarios de los pacientes (22)
Descripción general de los comentarios de los pacientes
Resumen creado con IA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Los pacientes agradecen
Dr. Mark Hancock receives overwhelmingly positive feedback for his communication skills and bedside manner. Patients consistently praise his ability to explain complex medical information in understandable terms, taking time to ensure they comprehend their diagnosis, treatment options, and next steps. He is frequently described as personable, easy to talk to, professional, and approachable. Many reviewers highlight that he makes eye contact, listens attentively, welcomes questions, and treats patients as individuals rather than just another case. His knowledge and confidence, particularly in oncology, are noted as strengths, with patients appreciating his thoroughness and willingness to provide detailed explanations about their conditions and care plans.
Los pacientes también comparten
The reviews identify minimal areas for improvement, with only two lower-rated reviews providing constructive feedback. One patient expressed frustration about feeling that Dr. Hancock did not clearly listen and disputed what they were telling him. Another patient, while generally positive, wished he had started their appointment with good news first, noting the anxiety and fear that comes with being in a patient's position and suggesting more sensitivity to the emotional impact of how information is delivered.