Roberto Baylon Dela Cruz, MD
Family Medicine
Mybswhealth
Locations of Roberto Baylon Dela Cruz, MD
Centro de salud familiar Baylor Scott & White - Richardson
1410 e renner rd ste 201, richardson, tx, 75082- Lunes: 8:00 am - 5:00 pm
- Martes: 8:00 am - 5:00 pm
- Miércoles: 9:00 am - 5:00 pm
- Jueves: 8:00 am - 5:00 pm
- Viernes: 8:00 am - 5:00 pm
Horas de oficina
Biografía
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Roberto dela Cruz, Jr., MD has joined Baylor Family Health Center at Richardson. Dr. dela Cruz is board certified in family medicine and is committed to treating the entire family. ... Ver más |
| Edades vistas |
|---|
| Bebés y niños pequeños (edades 0-2) |
| Niños (edades 3-11) |
| Adolescentes (edades 12-18) |
| Adultos |
| Geriatría |
| Idiomas hablados |
|---|
| Inglés |
| Educación |
|---|
| Medical School: University of Texas Medical Branch at Galveston (2006) |
| Pasantía: Medicina Familiar, Rama Médica de la Universidad de Texas - Galveston (2007) |
| Facultad de Medicina: Facultad de Medicina de la Universidad de Texas - Galveston (2007) |
| Residency: Family Medicine, UTMB-Galveston (2009) |
| Residencia: Medicina Familiar, Rama Médica de la Universidad de Texas - Galveston (2009) |
| Certificaciones |
|---|
| Medicina Familiar - Junta Estadounidense de Medicina Familiar |
Seguros aceptados
Baylor Scott & White ha establecido acuerdos con varios tipos de seguros para garantizar que sus necesidades de salud estén cubiertas.
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Evaluaciones de pacientes (1033)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| Puntuación media | métrico | |
|---|---|---|
| 4.9 | Proveedor de cuidado del tiempo pasado con el paciente | |
| 4.5 | Tiempo de espera en la clínica | |
| 4.9 | El proveedor mostró preocupación | |
| 4.9 | El proveedor lo incluyó en las decisiones | |
| 4.9 | Amabilidad / Cortesía del proveedor de atención | |
| 4.9 | Proveedor de atención de tarifa |
Comentarios de los pacientes (500)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
| 5.0 | Nov 13, 2025 | Fast and efficient care | |
| 5.0 | Nov 13, 2025 | Dr. Dela Cruz is an excellent listener and compassionate provider. | |
| 5.0 | Nov 8, 2025 | Dr. Dela Cruz is the best doctor I've ever had. He responds to messages quickly and almost always personally. If he gets a concerning message he immediately makes room for me to have an appointment. | |
| 5.0 | Nov 7, 2025 | Dr Dela Cruz is concerned with my health. He does listen to me and proposes treatments and keeps track of them. | |
| 5.0 | Nov 7, 2025 | Great customer service. Everyone was great and professional. | |
| 5.0 | Nov 7, 2025 | Dr. Dela Cruz doesn't rush & makes sure you understand everything & doesn't hesitate to give you referrals for other needs. | |
| 5.0 | Nov 5, 2025 | He is the best Dr I ever had,he's caring knowledgeable takes his time explaining answering all questions..he's the Best | |
| 5.0 | Nov 4, 2025 | Very thorough. He is an active listener. Provides excellent care | |
| 5.0 | Nov 2, 2025 | Excellent provider. Takes the time to understand his patient and provides excellent care. | |
| 5.0 | Nov 2, 2025 | Dr. De La Cruz cares about the healthcare of his patients. He provides feedback and next steps in my healthcare. | |
| 5.0 | Nov 1, 2025 | He is very dependable and caring. | |
| 5.0 | Oct 31, 2025 | Dr dela Cruz is knowledgeable, caring and supportive. He listens, gives explanation and plan of care needs. |
Patients appreciate
Dr. Roberto Dela Cruz receives overwhelmingly positive feedback from patients who consistently praise his exceptional listening skills, thoroughness, and genuine care for their wellbeing. Patients repeatedly emphasize that he takes his time during appointments, never making them feel rushed, and explains medical information in terms they can understand. His compassionate bedside manner, personable nature, and professional approach are frequently highlighted, with many patients describing him as the best primary care physician they have ever had. Reviewers appreciate his attention to detail, his willingness to address all concerns, and his ability to make excellent referrals to specialists when needed. Multiple patients note that he treats them as individuals rather than just another patient, and several mention that he has literally saved their lives by catching conditions other doctors missed.
Patients also share
The reviews reveal very few areas for improvement, with only occasional concerns mentioned. Two patients noted experiencing wait times, with one stating the appointment felt rushed when the provider was late for a call. A few reviews with slightly lower ratings did not provide specific negative feedback, suggesting general satisfaction with minor reservations. One patient mentioned that while the doctor is excellent, he is very busy, which sometimes limits how often they can see him. These concerns represent a small fraction of the overall feedback.