Patients may apply for financial assistance from the date a patient is scheduled for service through the 365th day after the first billing statement is provided. However, eligibility for financial assistance only applies to emergency and other medically necessary care. Only United States citizens and residents of the United States are eligible for financial assistance. Financial assistance eligibility for non-emergency, medically necessary care is limited to patients residing in the service area defined in Attachment D of Baylor Scott & White's Financial Assistance policy, which includes all counties covered in BSWH Community Health Needs Assessments and otherwise where BSWH owns or operates licensed hospitals or provider-based clinics, as long as the facility providing the patient’s care is the closest facility (including non-BSWH affiliated facilities) to patient’s residence that can provide such medically necessary care or patient demonstrates that the closest facility cannot or will not provide such care. However, all patients, regardless of residency, will be eligible to qualify for financial assistance for emergency care and for non-emergency, medically necessary care provided after a BSWH facility accepts a transfer from a BSWH facility or a non-BSWH facility. Each eligible patient’s situation will be evaluated according to relevant circumstances, such as income or other resources available to the patient or patient’s family when determining the ability to pay the patient account balance.
Cuando las circunstancias de un paciente no satisfacen los requisitos de las Pautas de elegibilidad para el descuento de asistencia financiera o los Criterios de elegibilidad, un paciente con factores mitigantes inusuales aún puede obtener asistencia financiera. En estas situaciones, el Comité de Asistencia Financiera revisará toda la información disponible y tomará una determinación sobre la elegibilidad del paciente para asistencia financiera.
El paciente debe proporcionar información sobre el estado financiero del paciente y completar una solicitud para calificar para recibir asistencia. Si no cumple con los límites de ingresos y no puede pagar su factura, Baylor Scott & White ofrece un plan de pago extendido sin intereses para esos pacientes.
Please note: Except indicated in the BSWH Provider List (Attachment C) of Baylor Scott & White's Financial Assistance policy, the financial assistance offered under this Policy does not apply to services provided by any physicians or other professionals.