We think it's important for patients in cardiac rehabilitation to learn from the experiences of those who have already completed the program. In the Caring Hearts® program, people who are a year past their own cardiac event or family members of cardiac patients volunteer to visit a patient and their family before or after a procedure to offer empathy and support. Volunteers also serve as a liaison for families in the guest waiting areas, providing updates on each patient’s care journey or other assistance for patients and families.