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Hospital Amenities in Waco

​​​​​​On Campus Dinning Options

Monday - Friday

Grab & Go and Pizza Station
Breakfast: 6:30-10 a.m.
Lunch: 11 a.m. to 3 p.m.
Dinner: 4 to 10:30 p.m.

Hotline and Grill
Breakfast: 6:30 to 10 a.m.
Lunch: 11 a.m. to 3 p.m.
Dinner: 4-8 p.m.

Saturday - Sunday

Grab & Go and Pizza Station
Breakfast: 6:30-10 a.m.
Lunch: 11 a.m. - 3 p.m.
Dinner: 4-8 p.m.

Hotline and Grill
Breakfast: 6:30am - 10:00am
Lunch: 11:00 a.m. - 3:00 p.m.
Dinner: 4:00 - 6:00 p.m.


Robbins Chapels are in three locations on the Baylor Scott & White Medical Center – Hillcrest campus.  The chapels and their beautiful stained glass windows are the gifts of "Uncle Bill" and Mary Jo Robbins of Houston, Texas.  The hospital's main chapel is just off the main lobby on the hospital's second floor.  The adjoining Women's & Children's Center facility has its chapel located on the first floor, inside the main lobby.  The third chapel is inside the Baylor Scott & White McClinton Cancer Center, which is a freestanding, two-story facility providing the area's most comprehensive array of cancer services.  For more information about the Robbins Chapels, a schedule of services and chaplaincy services, please call 254.202.9530.

Concierge Desks

Guest Services is headquartered at the information desk inside the Baylor Scott & White – Hillcrest main lobby.  Guest Services representatives are also stationed inside the Emergency Department’s ambulatory entrance, as well as on the hospital’s third floor where they serve families visiting the Surgical Intensive Care and Medical Intensive Care units.  For more information, Guest Services may be reached at 254.202.9202

Gift Shops

A variety of items are available and can be delivered to patient rooms and/or departments. Those items include fresh flower arrangements, green plants, cards, balloons, stuffed animals, toiletries, jewelry, candy, magazines, Willowtree Angels and other gift items. Mastercard, Visa, and Discover are accepted.

Main Baylor Scott & White – Hillcrest Gift Shop
Phone: 254.202.9570
Monday through Friday, 9 a.m. to 5 p.m.
Saturday 10 a.m. to 2 p.m.

Women's and Children's Gift Shop
Phone: 254.202.9580
Monday through Friday, 9 a.m. to 5 p.m.

Máquinas expendedoras

For your convenience, vending and ATM machines are located on the south end of the cafeteria's dining room.

Security and Lost and Found

Security officers are available 24 hours a day.

To deposit valuables or find lost items, call Baylor Scott & White – Hillcrest Security at 254.202.5400.


Baylor Scott & White Pharmacy # 251

1412 N. Valley Mills Drive
Suite 116
Waco, TX, 76710

Monday - Friday, 9 a.m. - 6 p.m.
Saturday, 9 a.m. - 1 p.m.

Phone: 254.761.5200

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