Virtual Urgent Care Clinic

A video visit is a face-to-face virtual appointment with our on-call providers using a camera-enabled device. Visits are billed as a standard office visits and can be used to treat a range of common conditions from the comfort of your home. Here’s how to schedule:

1. Download the MyBSWHealth app and create or sign in with an existing account.
2. Under Get Care, select Schedule Now, then select Video Visit, and click on the “On-Call Provider” tab to find an available Baylor Scott & White on-call provider.
3. Before your appointment, complete eCheck-In in the MyBSWHealth app. Once finished, the “Launch Visit” button will appear up to five minutes before your scheduled appointment time.

An eVisit is a five-minute telehealth questionnaire process about your symptoms. Once complete, a provider on our team will assess your responses to provide a treatment plan. eVisits are $40, paid at the time of service if not covered by insurance, and have a guaranteed response time of one hour. Here’s how to complete an eVisit:

1. Download the MyBSWHealth app and create or sign in with an existing account.
2. Under Get Care, select Schedule Now, then eVisit and complete the short evaluation of your symptoms.