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Accessing My Patient Portal | Baylor Scott & White Medical Center - Lago Pointe

​​​​​​​​​​Access My Patient Portal

Access Your Patient Portal Online Now

Preguntas frecuentes

What is the patient portal?
The patient portal is an online health management tool that uses proven, credible and widely-embraced technology to provide patients secure access to and ownership of their personal health information.

Who is eligible to enroll?
Only inpatients can sign up for the patient portal in person at this time. Online self-registration for all patients is being developed.

What are the benefits?
Patients can manage their health online using the patient portal to:

  • Access inpatient health records, including procedures, immunizations, medications and allergies
  • Download health information to share with other physicians
  • View most lab results

How do I sign up?
You can enroll during hospital admission or request an account in-person by providing a valid email address to our patient access staff. Soon after, you will receive an email with instructions to activate your account.

Who do I contact for questions or technical help?
You may call our support line at 888.252.8149. Customer service representatives are available seven days a week.

When will I see my lab results?
Lab results will be posted to the patient portal 24 hours after results are entered into your electronic health record.

Is my information secure?
Yes. The federal government has established standards and other criteria for all data that is captured electronically.

What if I do not receive my email invitation?
Please check your spam or junk mail folders in your email account. If you still cannot find the invitation, please call the support line at 888.252.8149, 24 hours a day, seven days a week to verify your email address and have the email invitation re-sent to you if needed.​

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