¿Debería ir al médico, a la clínica sin cita previa, al servicio de urgencias oa la sala de emergencias?

When you need healthcare, where you go depends on the type of care you need. In a true emergency, you should call 911 or go to the emergency room. But, keep in mind that the emergency room is for emergencies. If you end up there for a minor issue, you’re going to have to wait until people with critical conditions are treated first.

When you’re experiencing symptoms that are not life-threatening, it’s best to compare care options based on quality, cost and convenience. Various care options, including virtual care via MyBSWHealth, are listed below based on the type of care you may be seeking and examples of the types of minor illnesses and injuries that can be treated in each care setting.

Aquí está su guía de un vistazo para navegar por la atención médica.

Sala de emergencias del hospital: Cuando necesita atención inmediata.

Sometimes, your symptoms require immediate attention and/or hospitalization. If you think you or a loved one may have had a heart attack or stroke, or suffered a life-threatening injury, call 911. A hospital emergency room can provide evaluation and treatment for serious, life-threatening or disabling conditions, including:

• Dolor de pecho
• Pérdida repentina del equilibrio, cambio de visión, caída facial, debilidad en brazos o piernas
• Dificultad para respirar
• Dolor abdominal intenso, tos o vómitos con sangre
• Cortes o heridas profundas
• Quemaduras severas
• Lesiones graves en la cabeza
• Intoxicaciones, sobredosis y conducta suicida

Related: ER wait times: Behind the scenes in an ER

Su médico de atención primaria: desea recibir atención de alguien que conozca su historial médico.

This would be your doctor’s office. Your Atención primaria physician should be your first choice for care when it’s not an emergency. He or she will know your health history and can treat minor illnesses such as allergies, back pain, bladder infections, colds, earaches, sore throat, sprains and more. If further care is needed, your doctor will help connect you with the right kind of specialized or emergency care.

Clínica ambulatoria: desea atención rápida y conveniente.

Clínicas sin cita previa are a great care option when you want or need care quickly, as most walk-in clinics offer same-day appointments. You will likely be treated by a physician assistant or nurse practitioner for many of the same symptoms as you would at your primary care doctor’s office. A walk-in clinic can be a good option if you are traveling or otherwise unable to see your primary care doctor.

Centro de atención de urgencia: necesita atención ahora, pero su médico no está disponible.

A convenient option during off-hours, Atención de urgencias centers employ a variety of internal medicine physicians, family practice physicians, pediatricians and ER doctors. These facilities can come in handy when you feel that your symptoms cannot wait but don’t require care in an emergency room. Urgent care centers are typically equipped with the ability to conduct X-rays and handle stitches, which many doctor’s offices and walk-in clinics are unable to do.

Visita electrónica o visita por video: no se siente bien pero no puede salir de su casa u oficina.

When you can’t physically get to a doctor’s office, Visitas electrónicas or video visits offer care via the MyBSWHealth app or web portal. If an option with your healthcare provider and insurance, e-visits allow you to message a provider, fill out a brief questionnaire and receive a diagnosis back, usually within one hour. Through a video visit, you can chat with a provider (either one you’ve already established a relationship with or a new provider) face-to-face using your mobile device.

Both e-visits and video visits feature the ability to have a prescription sent to your pharmacy of choice. Use e-visits or video visits to treat minor conditions like allergies, colds, flu, constipation, pink eye, urinary tract infections and skin conditions. Check with your insurance provider for eligibility. Learn more about virtual care options via MyBSWHealth.

Descargue la aplicación MyBSWHealth or log in to get the care you need today.